New Zealand Diploma in Information Technology (Technical Support)

The purpose of this qualification is to provide a broad understanding of the core concepts and practical skills in Computing and Information Technology, with a technical support focus. Graduates will develop an awareness of the IT environment, appreciate the needs of users, and be able to provide a high standard of IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

Qualification

New Zealand Diploma in Information Technology (Level 5) (120 Credits)

Entry Criteria

All applicants must be at least 18 years of age and must have completed the New Zealand qualification standard NCEA level 2. Subjects must have included Digital Technologies and Maths. International students must have completed an equivalent qualification in their home country.

All applicants who have English as a second language must have an International English Language Test System (IELTS) score of 6.0 with no individual band score lower than 5.5 in a single test event (or equivalent).

All applicants will be required to complete an Enrolment Form and may be interviewed in person or via telephone or Skype to evaluate their suitability for the programme.

Future Study Pathways

This qualification provides a pathway to a specialist Level 6 IT qualification including the New Zealand Diploma in Systems Administration (Level 6) or other undergraduate qualifications.

Programme content

The programme content includes cyber security fundamentals, assembling, repairing and managing network devices, managing networks, configuring routers, WiFi and firewalls, use of ticketing systems and reporting for helpdesk support, developing scripts & applications with powershell and visual studio, implementing ITIL based service management and configuring virtual networks.

Employment Options

This qualification will prepare you for a range of employment opportunities including as a computer technician, help desk and technical support officer, network engineer (entry level), applications support analyst (entry level), and many other IT support roles.

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Modules

Paper CodeTitle
INF 501Application development
INF 502Business analysis and design
INF 503Hardware and system software support
INF 504Networking and security
INF 505Intermediate hardware support
INF 506Information management and security
INF 507Intermediate networking and security
INF 508Introduction to cloud technologies

Domestic Students

Study options

Full-time

Intakes

April 29th, July 22nd, Oct 14th 2019

Domestic Student fees

$7,480
Course Costs – $1000

Course Duration

40 weeks fulltime

Location

Tauranga

International Students

Study options

Full-time

Intakes

April 29th, July 22nd, Oct 14th 2019

International Student fees

Tuition fees – $17,499 (Year 1), $10,500 (Year 2)
Course costs – $1000
Registration fee – $299
Travel Insurance – $599

Course Duration

40 weeks fulltime

Location

Tauranga

International Students

Study options

Full-time

Intakes

April 29th, July 22nd, Oct 14th 2019

International Student fees

Tuition fees – $17,499 (Year 1), $10,500 (Year 2)
Course costs – $1000
Registration fee – $299
Travel Insurance – $599

Course Duration

40 weeks fulltime

Location

Tauranga

Domestic Students

Study options

Full-time

Intakes

April 29th, July 22nd, Oct 14th 2019

Domestic Student fees

$7,480
Course Costs – $1000

Course Duration

40 weeks fulltime

Location

Tauranga

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