New Zealand Diploma in Information Technology (Technical Support)

The purpose of this qualification is to provide a broad understanding of the core concepts and practical skills in Computing and Information Technology, with a technical support focus. Graduates will develop an awareness of the IT environment, appreciate the needs of users, and be able to provide a high standard of IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

Qualification

New Zealand Diploma in Information Technology (Level 5) (120 Credits)

Entry Criteria

All applicants must be at least 18 years of age. Applicants must have completed the New Zealand qualification standard NCEA level 2 equivalent in their home country. Subjects must have included English, Reading, Writing and Maths.

All applicants will be required to complete an enrolment form and may be interviewed in person or via telephone or skype to evaluate their suitability for the programme.

Applicants who have English as a second language must have an International English Language Test System (IELTS) score of 5.5 with no individual band score lower than 5.0 in a single test event (or equivalent).         

Programme content

The content of the programme consists of four modules that include: Technical skills covering IT hardware concepts and troubleshooting, networking, software and system administration, database fundamentals, interface design, IT security and service management. You will learn core skills covering information systems concepts and practices, interaction design, software development concepts, interpersonal skills and problem. At the completion of the programme you will be able to apply technical skills covering IT hardware concepts, troubleshooting, networking, software and systems administration, database fundamentals, interface design, IT security and service management. 

BYOD – students will be required to bring their own device, please check the specifications required during enrolment.

Future Study Pathways

This qualification provides a pathway to a specialist Level 6 IT qualification including the New Zealand Diploma in Systems Administration (Level 6) or other undergraduate qualifications.

Employment Options

This qualification will prepare you for a range of employment opportunities including as a computer technician, help desk and technical support officer, network engineer (entry level), applications support analyst (entry level), and many other IT support roles.

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Modules

 Title
Module 1 IT systems and problem solving
Module 2Networking concepts
Module 3IT desktop support
Module 4Software development
  
  
  
  

Domestic Students

Study options

Full-time

Intakes

February, April, July, October 2019

Domestic Student fees

$9,335
Course Costs – $350

Course Duration

40 weeks fulltime

Location

Tauranga

International Students

Study options

Full-time

Intakes

February, April, July, October 2019

International Student fees

Tuition fees – $17,499 (Year 1), $10,500 (Year 2)
Course costs – $1000
Registration fee – $299
Travel Insurance – $599

Course Duration

40 weeks fulltime

Location

Tauranga

International Students

Study options

Full-time

Intakes

February, April, July, October 2019

International Student fees

Tuition fees – $17,499 (Year 1), $10,500 (Year 2)
Course costs – $1000
Registration fee – $299
Travel Insurance – $599

Course Duration

40 weeks fulltime

Location

Tauranga

Domestic Students

Study options

Full-time

Intakes

February, April, July, October 2019

Domestic Student fees

$7,480
Course Costs – $1000

Course Duration

40 weeks fulltime

Location

Tauranga

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